Driving Digital Quality in LATAM: MedUX at M360 LATAM 2025

We are pleased to announce that MedUX will participate in M360 LATAM 2025, GSMA’s flagship event in Latin America, taking place on May 28–29 in Mexico City. This key regional event brings together digital ecosystem leaders, policymakers, operators, and technology providers to discuss the future of connectivity in the region.

As a key region with one of the largest footprints for MedUX, Latin America plays a pivotal role in our mission to enhance network Quality of Experience (QoE) and accelerate inclusive digital transformation. From major urban centers to remote rural areas, our technology is helping bridge the digital divide and support smarter regulatory decisions across the continent.

Visit our stand and:

• Discover live demos of our latest solutions for mobile, fixed, and Wi-Fi networks
• Engage with our experts and explore real regulatory use cases
• Learn how MedUX is helping improve connectivity, transparency, and user satisfaction across the region 
   

M360 LATAM: A Catalyst for Regional Connectivity

Organized by GSMA, M360 LATAM is a must-attend event for anyone looking to understand and shape the region’s evolving digital landscape. The 2025 agenda will spotlight key enablers of transformation, including:

• Closing the connectivity gap in underserved areas
• 5G rollouts and monetization strategies
• Digital policy frameworks and regional harmonization
• Empowering smart cities and digital public services

With over 1,200 industry leaders expected, the event provides a powerful platform to foster collaboration, innovation, and strategic partnerships. 
 

A Decade of Impact in Latin America

We are celebrating a decade of innovation in Quality of Experience (QoE) by strengthening our presence in Latin America through successful collaborations with regulators, governments, and operators. Here are some of the most noteworthy milestones:

SUTEL & Costa Rica: Transparency in Mobile Experience

In partnership with the Superintendencia de Telecomunicaciones (SUTEL), MedUX conducted a nationwide benchmarking study to assess mobile network quality. Thanks to our robots deployed across Costa Rica—executing automated test routes entirely operated by MedUX—we provided the regulator with objective, actionable insights.

MedUX also provided a Public Portal where the information extracted from the measurements can be used by end-users through an interactive and friendly interface.

CRC & Colombia: Transforming Mobile Evaluation with Crowdsourcing

Our collaboration with the Comisión de Regulación de Comunicaciones (CRC) marked a major milestone in modernizing QoE assessment. Through our innovative Crowdsourcing solution, we collect real-time data directly from users’ devices to evaluate the actual perceived experience across the Country.

SUBTEL & Chile: A National Framework for Measuring QoS

In Chile, we supported SUBTEL in implementing a continuous monitoring system for broadband and mobile services at a national level. Our independent, large-scale, and high-frequency methodology delivers transparent, reliable data to both citizens and the regulator.

Central America: Scaling QoE in El Salvador, Panama, and Honduras

Across Central America, MedUX has deployed fixed and mobile monitoring platforms in close collaboration with SIGET (El Salvador), ASEP (Panama), and CONATEL (Honduras). These projects demonstrate how our scalable QoE solutions can adapt to regional realities, supporting regulatory compliance and the development of public policies.

Telefónica Ecuador: Enhancing Network Visibility with Crowdsourcing

As part of the recently  signed Global Framework Agreement with Telefónica, MedUX is working with Telefónica Ecuador to deliver a cloud-based SaaS platform for visualizing and analyzing technical data from mobile devices connected to Ecuador's mobile networks. This solution provides continuous visibility into real user experience through advanced Crowdsourcing technology, empowering Telefónica with data-driven insights to monitor and optimize network quality. 
 

Discover the MedUX QoE Suite

At M360 LATAM, we will showcase our comprehensive multi-platform QoE Suite, designed to monitor and improve digital services across fixed and mobile networks:

• MedUX MOBILE: Field measurement testing & monitoring robots for 5G DSS/NSA/SA testing, now supporting Samsung Galaxy S23
• MedUX HOME: Fixed broadband testing & monitoring robots with multi-gigabit and Wi-Fi 6 measurement capabilities
• Multi-Platform SDK & Apps: Real, customer-centric measurement of QoE across cellular and Wi-Fi networks on iOS, Android, Harmony and beyond. Designed for seamless integration or branded app deployment, it delivers actionable insights and multi-platform visibility—from smartphones to CPEs.
• Crowdsourcing: Embedded software that collects real, anonymized QoE data from user devices—enabling scalable, continuous monitoring across the mobile and Wi-Fi networks footprint without additional hardware or user interaction.

As part of our demonstrations and presentations, we will also showcase innovative use cases, such as multi-platform testing, large-scale and massive field monitoring, and regulatory compliance, tailored for both telecommunications operators and regulatory entities.

Come and discover how MedUX is helping service providers and government entities define the technology, use cases, and measures needed to stay ahead in customer satisfaction and network performance. MedUX is dedicated to empowering customer experiences in the digital era with its cost-effective, comprehensive, and user-friendly QoE testing and monitoring solutions.

We will be located at Stand 12 during M360 LATAM in Mexico City. Let’s shape the future of digital experience in Latin America—together!

Strengthening Our Presence in Latin America

As part of M360 LATAM, we celebrate the expansion of our presence across the region, where we work closely with regulators and government entities in countries such as El Salvador, Costa Rica,Chile, Panama, Honduras, and Colombia,developing Quality of Experience (QoE) solutions tailored to the specific needs of each market. These projects reflect our commitment to evidence-based regulation and more inclusive connectivity.

In addition, we have recently launched a new collaboration with Telefónica in Ecuador, positioning ourselves as a strategic partner for operators seeking to improve network performance visibility from the real user’s perspective. 
For more information don’t hesitate to contact us!

Feel free to email us at hello@medux.com if you would like to request a meeting or an on-site demo with the MedUX team: Jorge Aguilar (VP Global Sales), Randy Libreros (LatAm Director), Luis Miguel Rosas (Presales LATAM), Carlos Gomez (Sales LATAM) or any other member of our Marketing and Sales team. 

We are excited to see you there! Do not hesitate to contact us to set a meeting!
 

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About MedUX      
MedUX is the leading Quality of Experience (QoE) company, providing comprehensive and innovative solutions for measuring the performance of fixed, mobile, and TV telecommunications networks for telecom operators, governments, and digital enterprises. With a focus on delivering grand scale, end-to-end network, and service visibility, MedUX leverages real-time customer perspective data and advanced analytics to ensure quality and regulatory compliance, while also offering valuable insights for optimizing networks and improving customer experiences. With a presence in over 25 countries across Europe, America, Africa, and the Middle East, and monitoring over 60 operators worldwide, MedUX’s patented technology and expertise make it a trusted partner for improving the digital experiences of customers everywhere.