A telecom QoE scorecard for simpler benchmarking
MedUX Scorecard helps operators, regulators and stakeholders compare fixed and mobile performance through an actionable Global Score that reflects end-user experience. MedUX provides an independent and international benchmarking tool to determine and certify the best fixed or mobile provider.
Our QoE Scorecard is a tool that simplifies benchmarking by combining multiple performance indicators into a single, comprehensive Global Score, reducing the complexity of service quality monitoring and optimization. By merging diverse performance metrics into one synthetic score, our Scorecard accurately reflects end-user experience and enables clear comparisons across fixed and mobile networks.
We execute benchmarking tests that cover the main services that end customers use. The results are individually and collectively weighted and aggregated into an overall score.
The service category scoring model and its drill-down capabilities makes it a powerful tool for stakeholders across all levels - from executive management (CxOs) to technical departments focused on engineering and optimization. With this score, providers or operators can pinpoint areas for improvement and enhance customer experience.
A QoE scorecard translates multiple service and network indicators into a simpler metric that supports benchmarking and decision-making.
Operator benchmarking, market comparisons, executive reporting and customer experience tracking.
Scorecards reduce complexity and help non-technical stakeholders understand how network performance translates into user experience.
